Data Protection
An overview of data protection
General information
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.Data collection on our website
In the following, we inform you in accordance with Art. 13 GDPR about the collection of personal data when using our website. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses, user behavior.
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.
- For the facilitation and realisation of guest booking
- the successful execution of the guest’s stay
- to coordinate the hotel stay according to the wishes and interests of the guest
- to ensure the provision of future hotel services which correspond with the interests of the guest
- for marketing purposes as pertaining to hotel performance and the improvement of this performanceWhat rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult our Data Protection Declaration below.
Hosting
External hosting
This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO).
Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.
General information and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.
Information about the responsible party (referred to as the “controller” in the GDPR)
The data processing controller on this website is:
Hotel Vitalquelle Montafon
Marion und Gernot Netzer
Außerlitzstr. 80
6780 Schruns
+43 (0) 555677049
hotel@vitalquelle.atThe controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Responsible for Germany: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Responsible for Austria: https://www.dsb.gv.at/
Responsible for Greece: http://www.dpa.gr/
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Information about, blockage, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.protection of minors
Persons under the age of 16 may not submit any personal data to us without the consent of their legal guardians. Personal information may only be provided to persons under the age of 16 if they have the express consent of the legal guardian or if the persons are at least 16 years of age or older. These data are processed according to this privacy policy.
Data collection on our website
Cookies
Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.
In some cases it is possible that third party cookies are stored on your device once you enter our site (third party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Technically essential cookies (e.g. shopping cart cookies) are archived on the basis of Art. 6 Sect. 1 lit. f GDPR. We have a legitimate interest in storing these cookies to ensure the technically error-free and optimized delivery of our services. Other cookies are stored only subject to your consent on the basis of Art. 6 Sect. 1 lit. a GDPR. You do have the right to revoke such consent at any time, which will affect all future data transactions.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
In the event that third party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.
Server log files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:
- Browser type and browser version
- The used operating system
- Referrer URL
- The hostname of the accessing computer
- Time of the server inquiry
- IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Contact form
If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your agreement (Art. 6 Para. 1 lit. a GDPR) if this has been requested.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
Social media
YouTube
This website embeds videos of the website YouTube. The website operator is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.
If you visit a page on this website into which a YouTube has been embedded, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.
Furthermore, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about this website's visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.
If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.
The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.
YouTube with expanded data protection integration
Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.
As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.
Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.
Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.
The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If a corresponding agreement has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.
Analytics and advertising
Google Analytics
This website uses features of the web analytics service Google Analytics, provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics allows the website operator to analyze the behavior of website visitors. This includes receiving various usage data such as page views, duration of visit, operating systems used, and user origin. These data are associated with the respective user's device. There is no assignment to a user ID.
Additionally, we can record your mouse and scroll movements and clicks with Google Analytics. Furthermore, Google Analytics uses various modeling approaches to supplement the collected datasets and employs machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a server of Google in the USA and stored there.
The use of this service is based on your consent according to Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. The consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.
IP Anonymization
We have activated the IP anonymization function on this website. As a result, Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics E-commerce Measurement
This website uses the "E-commerce Measurement" function of Google Analytics. With the help of E-commerce measurement, the website operator can analyze the purchasing behavior of website visitors to improve their online marketing campaigns. Information such as orders placed, average order values, shipping costs, and the time from viewing to purchasing a product is collected. Google may consolidate this data under a transaction ID that is associated with the respective user or their device.Matomo (formerly called Piwik)
This website uses the open source web analysis service Matomo. Matomo uses technologies that make it possible to recognize the user across multiple pages with the aim of analyzing the user patterns (e.g. cookies or device fingerprinting). The information recorded by Matomo about the use of this website will be stored on our server. Prior to archiving, the IP address will first be anonymized.
The use of this analysis tool is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
The information collected by Matomo concerning the use of this website shall not be shared with any third parties.
Google Ads
The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g. location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.
The use of Google Ads is based on Art. 6 Sect. 1 lit. et seq. GDPR. The website operator has a legitimate interest in marketing the operator’s services and products as effectively as possible.
Google Tag Manager
For reasons of transparency please note that that we use the Google Tag Manager. The Google Tag Manager itself does not collect personal data. It facilitates the integration and management of our tags. Tags are small code elements which serve to measure traffic and visitor behaviour, to detect the impact of online advertising or to test and optimize our websites. For further information about the Google Tag Manager visit: https://www.google.com/intl/de/tagmanager/use-policy.htmlMarketing tools from e-ventis gmbh
1. use of marketing tools
This website uses special marketing tools from e-ventis GmbH, a full-service Internet agency based in Grafenau, Neudorf 20. e-ventis offers innovative solutions for efficient and sustainable marketing strategies.2. creation of user profiles
The e-ventis marketing tools use technologies such as cookies or device fingerprinting to track the origin of user enquiries and use them for marketing analyses. The data can be used to create user profiles under a pseudonym. This information is not used to personally identify visitors to our website and is not merged with personal data about the bearer of the pseudonym.3 Data protection basis and revocability of consent
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both the website and advertising. If a corresponding consent to the use of these tools and the storage of cookies has been obtained, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time.4 Data protection and disclosure to third parties
The information collected as part of the marketing analyses is treated confidentially and is not passed on to third parties. e-ventisGoogle Conversion Tracking
This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the assistance of Google Conversion Tracking we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.
We use Google Conversion Tracking on the basis of Art. 6 Sect. 1 lit. et seq. GDPR. The operator of the website has a legitimate interest in the analysis of the user patterns with the aim of optimizing both, the operator’s web presentation and advertising. If a respective declaration of consent was requested (e.g. concerning the storage of cookies), processing shall occur exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR; the given consent may be revoked at any time.
For more information about Google Conversion Tracking, please review Google’s data protection policy at: https://policies.google.com/privacy?hl=en
Newsletter
Newsletterdata
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the ‘unsubscribe’ link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.
Brevo
This website uses Brevo for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo services can, among other things, be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on servers of Sendinblue GmbH in Germany. Data analysis by Brevo Brevo enables us to analyze our newsletter campaigns. For instance, it allows us to see whether a newsletter message has been opened and, if so, which links may have been clicked. This enables us to determine, which links drew an extraordinary number of clicks. Moreover, we are also able to see whether once the e-mail was opened or a link was clicked, any previously defined actions were taken (conversion rate). This allows us to determine whether you have made a purchase after clicking on the newsletter. Brevo also enables us to divide the subscribers to our newsletter into various categories (i.e., to “cluster” recipients). For instance, newsletter recipients can be categorized based on age, gender, or place of residence. This enables us to tailor our newsletter more effectively to the needs of the respective target groups. If you do not want to permit an analysis by Brevo, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website. For detailed information on the functions of Brevo please follow this link:https://www.brevo.com/de/newsletter-software/. Legal basis The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation. Storage period The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected. After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite.You may object to the storage if your interests outweigh our legitimate interest. For more details, please consult the Data Protection Regulations of Brevo at:https://www.brevo.com/de/datenschutz-uebersicht/andhttps://www.brevo.com/de/legal/privacypolicy/.
Plugins und Tools
Amazon Web Services
Our website uses plugins hosted on Amazon Web Services (AWS) servers. Provider is Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA.
To do this, the browser you are using must connect to the Amazon Web Services servers. This will give Amazon Web Services notice that our website has been accessed through your IP address. The use of Amazon Web Services is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information about Amazon Web Services, visit https://aws.amazon.com/en/privacy/?nc1=f_pr.
Payment service providers
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.
The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.
Data transfer upon closing of contracts for services and digital content
We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.
Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.
The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.
assessment tool
HolidayCheck
Our website uses a widget from HolidayCheck, which is operated by HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen, Schweiz (http://www.holidaycheck.de/impressum).
By clicking on the "rate now" button, a popup will open. If you enter a rating there and submit, these data are usually transmitted to a server from HolidayCheck in Switzerland and stored there. To use the functions of the HolidayCheck widget, it is necessary to save your IP address. The provider of this site has no influence on this data transfer.
The use of the HolidayCheck widget is in the interest of a presentation of the ratings given by guests on HolidayCheck, and to be able to offer the possibility of establishing a rating on HolidayCheck. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) DSGVO.
You will find more information on how to deal with user data on HolidayCheck in the privacy policy of HolidayCheck: https://www.holidaycheck.de/datenschutz.
Wellness Heaven
This page includes a Wellnes Heaven widget for displaying reviews. Provider is the Wellness Heaven® Hotel, Guide, Klosterweg 41, D-82335 Berg am Starnberger See.
To use the functions of the Wellnes Heaven Widgets, it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. Your data is usually transferred to a Wellnes Heaven server and stored there. The provider of this site has no influence on this data transfer.
Use of the Wellnes Heaven Widget is in the interest of presenting Wellnes Heaven the review of our hotel. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on how to deal with user data at Wellnes Heaven can be found in the privacy policy at https://www.wellness-heaven.de/wellness/datenschutz/.
Fallstaff
This page includes a Fallstaff widget for displaying awards. Provider is the Falstaff Germany GmbH, Carlsplatz 18, 40213 Dusseldorf.
To use the functions of the Fallstaff widget it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. Your data is usually transferred to a server from Fallstaff and stored there. The provider of this site has no influence on this data transfer.
The use of the Fallstaff Widget is in the interest of a presentation of the Schlummer-Atlas recommendation of our hotel. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on handling user data at Fallstaff can be found in the privacy policy at https://www.falstaff.de/agb/datenschutz/.
Content Delivery Network
Google
Content will be made available to this page via a content delivery network (CDN). Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
To use the content provided by Google, it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. Your data is usually transmitted to a Google server and stored there. The provider of this site has no influence on this data transfer.
The use of the contents takes place in the interest of the high-performance provision of contents of our house. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on how to handle user data at Google, please see the privacy policy at https://www.google.com/policies/technologies/ads/.
e-ventis
Some Content will be made available to this page via a content delivery network (CDN). Provider is e-ventis GmbH, Neudorf 20, 94481 Grafenau.
To use the content provided by e-ventis, it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. Your data is usually transferred to a server of e-ventis and stored there. The provider of this site has no influence on this data transfer.
The use of the contents takes place in the interest of the high-performance provision of contents of our house. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on how to deal with user data at e-ventis can be found in the privacy policy at https://www.e-ventis.de/en/kontakt/datenschutz/datenschutz.html.
Card services and route planners
Google Maps
Via an API, this website uses the mapping service Google Maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer.
We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR.
For more information on the handling of user data, please review Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.
intermaps
This site uses the ski map service intermaps via an API. Provider is the intermaps AG, Untere Paulistrasse 6b, CH 8834 Schindellegi.
To use the functions of intermaps, it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. This information is usually transmitted to a server of intermaps and stored there. The provider of this site has no influence on this data transfer.
The use of intermaps takes place in the interest of an appealing presentation of our online offers and an easy route planning on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on handling user data can be found in the privacy policy of intermaps: https://www.intermaps.com/privacy.html.
outdooractive
To offer the services of outdooractive, an outdooractive widget is included on this page. Provider of this widget is the Outdooractive GmbH & Co. KG, Missener Straße 18, 87509 Immenstadt.
To use the functions of the outdooractive widget it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. If you use outdooractive, this data is usually transmitted to a server of outdooractive and stored there. The provider of this site has no influence on this data transfer.
The use of outdooractive is in the interest of a simple and convenient planning of bike tours. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on dealing with user data at outdooractive can be found in the privacy policy at https://www.outdooractive.com/de/datenschutz.html.
Online booking and reservation
HotelNetSolutions
This site uses the booking system HotelNetSolutions via an API. Provider is the HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin.
When a page is called up, your browser loads the required scripts into your browser cache in order to display the booking function correctly.
For this purpose, the browser you are using must connect to the servers of HotelNetSolutions GmbH. As a result, HotelNetSolutions GmbH becomes aware that our website has been accessed via your IP address. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by HotelNetSolutions GmbH. The use of HotelNetSolutions takes place in the interest of a simple and fast booking conclusion. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Further information about HotelNetSolutions can be found at https://www.hotelnetsolutions.de/Datenschutz
Seekda
This site uses the booking system Seekda via an API. Provider is the Seekda GmbH, Neubaugasse 10/15, 1070 Vienna.
When a page is called up, your browser loads the required scripts into your browser cache in order to display the booking function correctly.
For this purpose, the browser you are using must connect to the Seekda GmbH servers. As a result, Seekda GmbH becomes aware that our website has been accessed via your IP address. We point out that we as the provider of the pages do not receive knowledge of the content of the transmitted data and their use by Seekda GmbH. The use of Seekda takes place in the interests of a simple and fast booking conclusion. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Further information on Seekda can be found at https://www.seekda.com/terms-and-conditions
Webfonts
Google Web Fonts
To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.
To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access this website. The use of Google Web Fonts is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the operator’s website. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.
If your browser should not support Web Fonts, a standard font installed on your computer will be used.
For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.
Widgets
e-ventis price manager
In this page, a price manager of e-ventis is involved in order to make price maintenance comfortable and clear. Provider is e-ventis GmbH, Neudorf 20, 94481 Grafenau.
To use the e-ventis price manager, it is necessary to store your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user and the information you provide. If you make an adjustment or a new entry, this data is usually transmitted to an e-ventis server and stored there. The provider of this site has no influence on this data transfer.
The use of the price manager takes place in the interests of clear and comfortable price maintenance. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on how to deal with user data at e-ventis can be found in the privacy policy at https://www.e-ventis.de/en/kontakt/datenschutz/datenschutz.html.
Giggle Events
This page embeds a widget from Giggle, which offers the possibility to display events. The provider is Giggle GmbH, Müllerstraße 1, 6020 Innsbruck, Austria-EU.
To use the functions of the Giggle widget, it is necessary to store your IP address, browser information (name, version), website, user's operating system, user's screen resolution, language settings of the browser or the user's operating system. If you use Giggle, this data is usually transmitted to a Giggle server and stored there. The provider of this site has no influence on this data transmission.
The use of Giggle is in the interest of a simple and convenient event presentation. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information about the handling of user data at Giggle can be found in the privacy policy at https://www.giggle.tips/privacy.
Requestmanagement
weratech
In order to offer the services of the provider weratech, a widget of weratech is integrated on this page. Provider of this widget is the weratech Software GmbH, Friedensstrasse 10, A-5082 Grödig.
To use the functions of the weratech widget it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user. If you use weratech, this data is usually transmitted to a server of weratech and stored there. The provider of this site has no influence on this data transfer.
The use of weratech is in the interests of easy and convenient use. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information, visit http://www.weratech-newsroom.com/en/weratech/newsroom/static/Impressum#wrap.
Forms
Job Applications
We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.
Scope and purpose of the collection of data
If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.
If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system.
Data Archiving Period
If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f DSGVO) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.
Longer storage may also take place if you have given your agreement (Article 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion.
Admission to the applicant pool
If we do not make you a job offer, you may be able to join our applicant pool. In case of admission, all documents and information from the application will be transferred to the applicant pool in order to contact you in case of suitable vacancies.
Admission to the applicant pool is based exclusively on your express agreement (Art. 6 para. 1 lit. a GDPR). The submission agreement is voluntary and has no relation to the ongoing application procedure. The affected person can revoke his agreement at any time. In this case, the data from the applicant pool will be irrevocably deleted, provided there are no legal reasons for storage.
The data from the applicant pool will be irrevocably deleted no later than two years after consent has been granted.
Vouchersystem
e-ventis Vouchermanager
This site offers a voucher shop from e-ventis. Provider is e-ventis GmbH, Neudorf 20, 94481 Grafenau.
To use the voucher shop of e-ventis and the processing of the order process, it is necessary to save your IP address, browser information (name, version), web page, user's operating system, screen resolution of the user, language settings of the browser or the operating system of the user and the data you specify. When you place and submit an order, this data is usually transmitted to and stored by an e-ventis server. The provider of this site has no influence on this data transfer.
The use of the voucher shop takes place in the interest of convenient and convenient provision of vouchers of our house. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Payment transactions via the common means of payment are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
In the case of encrypted communication, your payment details that you submit to us can not be read by third parties.
More information on how to deal with user data at e-ventis can be found in the privacy policy at https://www.e-ventis.de/de/kontakt/datenschutz/datenschutz.html.
Push Notification
Pushpanda.io
We use web push notifications from PushPanda.io. Web push notifications are messages that can be displayed on your end device without opening the website or the respective app.
No unique user data such as IP addresses or similar, which could lead to direct conclusions about the respective user, are stored. When registering (opt-in procedure) in the notification distribution list, only an identification key and the geographical IP information (country and federal state) of the user are transmitted and stored in the PushPanda.io database. This key is assigned by the respective browser manufacturer (Google, Mozilla, Apple, etc.) and enables the notifications to be sent to the respective browser at a later date. The notifications are sent directly via the browser manufacturer.
If the opt-in for push notifications is withdrawn (opt-out), all data stored at PushPanda.io is deleted and the identification key becomes invalid. PushPanda.io is a service provided by Project K GmbH based in Innsbruck, Austria.